In order to ensure that you or your child get the most effective and creative teaching possible, the following policies have been established (Revised August 1, 2019). This policy is consistent with those of sports teams, camps, and dojo’s that place a high priority on regular attendance and diligent commitment. Please choose a time that works with your other extracurricular activities. COST OF LESSONS The lesson year runs from August - May, and guarantees an instructor will be present to teach 36 lessons each year.There are 3 payment options: 1 full payment in August, 2 equal payments in August and January, or 10 Monthly installments from August - May; this can be paid by cash, check, or credit card (online, 3.3% service charge).
Invoices are sent at the end of each month for the following month's lessons, and payment is due on or before your first lesson of the month. Tuition is billed regardless of attendance.
If not fully paid by the 20th of the due month, a 10% charge will be added to the unpaid balance. A $25 charge will be added to all NSF checks. After receiving the second NSF check, all future payments must be in cash only. If you anticipate difficulties, please contact me so I can help.
If for any reason you must stop lessons, one month’s notice is required. At that time, tuition will be prorated for your final month to reflect the number of lessons that you have received based on the last lesson date. You will be required to pay this balance within 30 days.
Lessons are also available a la carte for adults, one-off coaching, and audition prep.
Pricing will be discussed in person at the trial lesson.
Each student signs up for a specific time slot that repeats weekly, supporting easy planning and consistent improvement. Each time your lesson slot occurs in a given month, that time is saved just for you! The only exceptions are Studio Closings, which are announced ahead of time.
Please arrive to your lessons in a timely manner. Tardiness may not allow for the lesson to be extended. If there is a student after you, the lesson will be short and end at the time predetermined. For example: if the lesson is to be from 2:30pm to 3:00pm, and you arrive at 2:45pm, the lesson may only be 15 minutes long. This includes traffic.
If a student misses a lesson, they will simply miss the benefit of that lesson. Remember that tuition pays for far more than just lesson time.
If you or your child is well enough (not contagious and does not have a fever) to attend school or work, do not hesitate to come to your lesson. Although we may not be singing, we will have a non-singing lesson that includes music theory, ear-training, and rhythm reading exercises. We can also use this time to listen to new repertoire and choose new music. The non-singing lesson is very productive and yet allows the student to rest their instrument. (Please cancel lessons if you have a serious illness or you will be sent home!)
If you are concerned with the thought that you may be charged for services not rendered, please be assured that your tuition is always working for you. I spend a great deal of time outside of lessons choosing repertoire, planning, and participating in online and in-person professional development. I kindly remind all students and families that between teaching, planning, and audition prepping – I guarantee that all students receive more of my professional time than you actually pay for.
You can also opt to have an online lesson via Skype/Facetime; swap a time with another student; or simply call to chat about you or your child’s progress during the time your lesson is reserved.
If the instructor needs to cancel a lesson, the lesson will be rescheduled at a mutually agreed-upon time. If this is not possible, a full refund of the lesson price will be issued.
Lessons cancelled with 48 hours notice are eligible for a reschedule. Lessons cancelled with less than 48 hours notice cannot be rescheduled. Please do not contact the studio to ask for exceptions to the time limits on cancellations. No refunds will be given for cancelled lessons under any circumstances. Please take care not to schedule events that will conflict with your lesson time.
The studio encourages students auditioning for shows, to list their weekly voice lesson as a rehearsal conflict. Rehearsal is not an excused absence from a lesson, though we will do our best to reschedule the lesson if time allows.
When a lesson is cancelled, that slot becomes available to be occupied by a rescheduled lesson. If you have cancelled with more than 48 hours notice, you are eligible to sign up for one of these slots (and your cancelled lesson slot becomes available for another student's use). Rescheduling is not offered for cancellations with less than 48 hours notice.
Reschedules are not guaranteed, so please try hard to attend your regular lesson time each week. Reschedules cannot be used during your regularly scheduled lesson time in lieu of payment.
You can cancel lessons and reschedule on the website. If there isn't an opening available that works for you, check back frequently for updated availability. Open lessons close 24 hours before the lesson time, to ensure that I can be prepared for your lesson. To support this system working smoothly, please mark absences in advance.
Lessons are eligible to be rescheduled within 120 days of cancellation.
Students are expected to come to their lessons prepared. This will mean different things for each student. This will always include coming to lessons with all of your materials including assigned music and a pencil. In the rare case that a student leaves their music behind or does not complete the preparation asked, the instructor reserves the right to end the lesson early.
DISMISSALS & TERMINATION
Regrettably, I will have to dismiss a student if any of these circumstances occur: • Failure to pay tuition on time • Persistent absences • Uncooperative attitude • Failure to follow practice as instructed • Lack of progress due to insufficient practice or unfulfilled requirements
It is very important that the instructor have updated contact information for each student, including phone number, a mailing address, and an email address. Please notify the instructor of any changes in this information.
Feel free to email, call, or text. If you need to miss a lesson, please notify as soon as possible. Feel free to write at any time about what is happening with you or your child or just to ask questions. We love hearing from you!
Pictures and videos of students may be posted on the studio website, social media, or included in studio publications.
By agreeing to the policy, you also consent to the following:
I am the legal parent or guardian (releaser) of the student named above. I give permission for the student to be photographed or filmed. I understand, agree and give permission to display photographs on the studio website, social media, or studio publications.